FAQs – Just What You Need to Know
1. Can I cancel my order?
Yes, as long as it’s within 12 hours of placing the order. After that, it may be too late as we begin processing orders quickly.
2. When will my order ship?
We usually ship within 3 business days. Once it’s on the way, we’ll send you a tracking link by email.
3. How long will shipping take?
It depends on where you are. Most orders arrive in 7 to 20 business days. Your tracking number will be updated within 3–7 days after shipping.
4. Is it safe to shop on your site?
Yes, we use secure technology to protect your information. You can find more details in our Privacy Policy.
5. How can I tell if a dress is available?
Once you place your order, we’ll either ship from our inventory or check with the designer. If the dress is unavailable, we’ll contact you right away with options.